Chapter 11: Mobile

The Pocket Prism

Everything we've explored reaches the user differently on a phone. The screen is a pocket. The hand is the input. The session is a moment between other moments. The context is often outdoor, often distracted, often one-handed.

Mobile isn't a smaller version of the same experience. It's a different relationship. Some of our principles become more powerful here than anywhere else. Some need to be put aside. Some have to adapt to the thumb.

One last pass through the journey, with mobile as the lens.